19th Ave New York, NY 95822, USA

SUCCESS STORY WITH A LOYALTY PROGRAM B2B

PHARMACEUTICAL LABORATORY SECTOR

THE OBJECTIVE

Create an incentive program for your B2B clients to promote the reception of orders via our Client’s intranet.

In parallel, creation of a loyalty plan for the network of sellers. Which have to be the prescribers of the program, and encourage the change of management of orders in their customers.

OUR WORK

Initial advice

Design of the points incentive program for all B2B clients.

Design of the points loyalty plan to its network of prescribing vendors.

Logistic control

Obtaining periodic analytical reports.

Sending exclusive gifts.

Call center

Analysis and development of results.

programa de fidelizacion sector laboratorio farmaceutico

THE RESULTS

MORE 600 DOMESTIC B2B CLIENTS CHANGED THE ORDERING SYSTEM TO INTRANET
THEY WENT FROM 28% TO 70% OF ORDERS THROUGH THE INTRANET
ALL 42 SELLERS PRESCRIBED THE CHANGE OF ORDERS
IMPLEMENTATION OF LOYALTY SOFTWARE TO ALL ITS INTERNATIONAL BRANCHES IN PORTUGAL, ITALY, BRAZIL AND THE PHILIPPINES
PRESENCE OF THE LOYALTY PROGRAM IN 5 COUNTRIES